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Platform

ZenVoice is a complete outbound calling system: the voice, the conversation, the actions it takes and the record of every call, set up around your process and connected to your systems.

Two ways to run a call

Collections, compliance-heavy calls

Scripted

  • Every sentence approved in advance
  • Branches for every answer you expect
  • Anything else is flagged, never improvised

Sales, admissions, service

Guided

  • Your goals, facts and tone, not a fixed script
  • Answers questions within your guardrails
  • Still records the outcome in your format
Most programmes mix both: a scripted spine for what must be said, with guided moments for questions.

What is inside

Voices that sound like your team

Male and female voices per language, tuned for pace and warmth on a phone line.

11 languages, switching mid-call

English and ten Indian languages, including everyday code-mix.

Replies in under a second

Short pauses, natural turn-taking and graceful handling of interruptions.

Actions during the call

Payment links and details by SMS, bookings, follow-ups and flags for your desk.

Retries and calling hours

Your windows, your retry rules, fewer attempts at night, opt-outs respected.

Review of every call

Transcripts, outcomes and an automatic quality check on each conversation.

A desk view for exceptions

Your team sees results live and acts only on the calls flagged for them.

Isolated by design

Each enterprise client runs on its own deployment and database.

Languages

English and ten Indian languages, including the way people really speak: Hinglish, Tanglish, a Marathi word in a Hindi sentence. When the customer changes language, the agent follows in the same breath.

Now speaking01 / 11
Hello
Hello

English

Latin script

Tap a language to hear the agent say hello.

Going live

  1. Week 1

    Map the calls

    Your SOP, your data fields, your success measures.

  2. Week 2

    Build and connect

    Script, voice and integration with your systems.

  3. Week 3

    Test on real calls

    Your team listens, scores and tunes with us.

  4. Week 4

    Go live

    Scale the volume and review results weekly.

Timelines depend on the integration; simple programmes go live sooner.

Start with one call flow. Thirty days.

Pick the calls that cost your team the most time. We set them up on your script and your systems, run them on real customers, and you judge the results.