Duty confirmation
No-shows surface hours early, not at the pickup point.
“Kal 6:30 baje Terminal 2 se pickup hai. Aap time pe pahunch jaoge?”
Outbound voice agents · 11 Indian languages
ZenVoice makes the confirmations, reminders, collections and follow-ups your operation runs on. In the caller’s language, on your script, with every outcome written back to your systems.
Ramesh · Driver
Duty confirmation · हिन्दी
The launch film · 2:05
Human or AI? Listen before you decide.
Two minutes, four calls, one question. Turn the sound on and decide for yourself.
Listen
Three demo calls recorded with our production voices. The brands and customers are made up; the behaviour is the real thing: interruptions, a plain answer to “are you a person?”, a switch of language mid-sentence.
A cab operator0:00 / 0:00
Press play. Headphones help.
Industries
01
Reporting check
Know who has reached before the guest walks out.
“Aap pickup point pe pahunch gaye? Guest 10 minute mein bahar aayenge.”
Booking confirmation
Bookers and assistants confirm timings without a desk call.
“This is to confirm tomorrow’s 9 AM pickup from Bandra for Mr. Shah. Is that still right?”
Delay and breakdown triage
Problems reach the desk with the reason already captured.
“Gaadi mein kya problem hai? Main abhi desk ko bata deta hoon.”
Also for automotive, travel, logistics, utilities, retail, fitness, events and the public sector.
See every industryHow a call works
01 · Day 1 · Set up with your team
Your SOP becomes the script
We turn your process into an approved call flow: what to say, what to ask, and what to do with every answer you can expect.
Languages
English and ten Indian languages, including the way people really speak: Hinglish, Tanglish, a Marathi word in a Hindi sentence. When the customer changes language, the agent follows in the same breath.
Now speaking01 / 11
Hello
Hello
English
Latin script
Tap a language to hear the agent say hello.
Integrations
Calls start from your data and outcomes land back in it. For enterprise teams we build the integration with you, whatever the system.
How integrations workZenVoice
HubSpot
Zoho
Shopify
SAP
Google Sheets
Zendesk
Razorpay
Triggers in
A booking, a due date, a new lead: your system tells ZenVoice who to call and why.
Actions mid-call
The agent can act while it talks: send a payment link, book a slot, flag your desk.
Outcomes out
Confirmed, rescheduled, promised, flagged: written back with the transcript.
The calls happen at dawn. Your team doesn’t have to.
05:12 AM · Manhattan
The city is still asleep.
The first cars leave at six. Every one of them needs a driver who has confirmed.
Control
Your script, exactly
Scripted calls follow an approved flow branch by branch. Guided calls answer questions inside the guardrails you set.
Confirm tomorrow’s duty?
“Haan, aa jaunga”Confirm · SMS details
“Thoda late hoga”Note new ETA
“Nahi aa paunga”Flag the desk
A person when it matters
Disputes, emergencies and anything off-policy are flagged to your desk with the reason and the transcript.
Vehicle breakdown reportedFlagged to fleet desk
Disputes the amount dueFlagged to collections lead
Asks for a managerCallback requested
Every call reviewed
Each call is transcribed and checked: was the outcome right, did it repeat itself, did it say anything it should not have.
Outcome correct
Stayed on script
No repeated lines
Exception handled per SOP
- An isolated deployment for every enterprise client
- Call recordings stored in your own cloud
- Your data never trains shared models
- Role-based access to every call and recording
From the blog
FAQ
You decide how the agent introduces itself and how it answers when someone asks. Listen to the renewal call on this page: the caller asks, and the agent answers plainly.
Start with one call flow. Thirty days.
Pick the calls that cost your team the most time. We set them up on your script and your systems, run them on real customers, and you judge the results.